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Frequently Asked Questions:
1. How does the process
work?
2. What exactly does "Design
and Shipping Included" mean?
3. What is average
turnaround time?
4. Can I see my design
before you finalize it?
5. Where can I see samples
of your work?
6. Can you make designs
using my ideas?
7. I do not see what I want
on your site. Do you do
custom work?
8. What type of payment
methods are available?
1. How does the process
work?
Ordering is easy. Just give
us a call or an email and
tell us what you need. We'll
discuss your project and
give you a quote. We will
then send you an email with
our invoice and samples.
Once your order is processed
we will draft your design
and send it you via email
for your critique. If
revisions are necessary we
will make them according to
your request. Once your
design is approved by you we
will send it to print.
2. What exactly does
"Design and Shipping
Included" mean?
When you order a custom
designed printed product
from us, an initial design
and up to 3 revisions are
included in the price.
Should additional design
work be needed to complete
your project it will be done
so at our reasonable
additional
rate. Also included in the
price is Ground Shipping.
3. What is average
turnaround time?
Turnaround depends on many
variables. Turnaround time
is contingent upon how long
the design, revisions, and
shipping processes take. We
do offer free standard
ground shipping, but if an
order needs to be expedited
or needs to be shipped to
any other province out of
Kabul we will allow you to
pay for express shipping.
4. Can I see my design
before you finalize it?
Most certainly! We will
email you an image file so
that you can approve it
before it is processed.
5. Where can I see
samples of your work?
Samples of some of our work
are available for review in
this site.
6. Can you make designs
using my ideas?
We sure can. After you order
what you need you will be
given a chance to send us
any files we might need as
well as provide us with
design suggestions and
requests.
7. I do not see what I
want on your site. Do you do
custom work?
We sure do. Just email us at
services@aouj.net for a
quote and more details.
8. What type of payment
methods are available?
We accept payments through
check, cash and wire
transfer to our bank account
in Afghanistan. |
